Do you offer same-day flower delivery in Orlando?

We currently do not offer same-day delivery. To ensure the best floral selection and delivery availability, we kindly recommend placing orders at least one day in advance before 1 PM. Deliveries are available Monday through Friday.

If you require weekend delivery accommodations, please contact us directly, and we will do our best to assist with a custom arrangement and delivery schedule.

Can I customize my floral arrangement?

Yes. Custom arrangements are at the heart of what we do. You may share your preferences, occasion, color palette, or inspiration, and our team will thoughtfully design a piece that reflects your vision while maintaining our signature style.

Because we work with seasonal blooms, flower varieties may vary based on availability. Substitutions are made with care to preserve the overall design, palette, and value.

What types of flowers do you use?

We work with a curated selection of seasonal and premium blooms. Because flowers are naturally seasonal, specific varieties may vary. Each arrangement is designed using the freshest and most appropriate blooms available at the time of your order.

How do I place an order?

You can place an order directly through our website by selecting your preferred arrangement and completing checkout. For custom requests, weddings, or events, we invite you to submit an inquiry through our contact page so we can better understand your needs.

How far in advance should I order for events or weddings?

For weddings and larger events, we recommend reaching out as early as possible—typically several months in advance. This allows us to thoughtfully plan, design, and reserve your date. For smaller gatherings, lead times may vary depending on scope and availability.

Do you work on weddings and events?

Yes. In addition to retail arrangements, we specialize in wedding and event florals throughout Orlando and the surrounding areas. Our event services include custom design, installations, and full floral experiences tailored to your celebration.

What is your delivery area?

We primarily serve Orlando, Florida, and the surrounding areas. Delivery availability may vary depending on location and order details. If you are unsure whether we deliver to your area, please contact us for confirmation.

How are arrangements delivered?

Arrangements are carefully prepared and delivered to ensure they arrive in optimal condition. Our team or trusted delivery partners handle each order with care to preserve the integrity and presentation of the design.

Can I request a specific delivery time?

While we do our best to accommodate delivery preferences, exact delivery times cannot always be guaranteed. If you have a time-sensitive request, please include it in your order notes or inquiry, and we will do our best to assist.

What should I do when my flowers arrive?

We recommend placing your arrangement in fresh water (if applicable), trimming stems as needed, and keeping flowers in a cool area away from direct sunlight or heat. Proper care will help extend the life and beauty of your arrangement.

Do you accept returns or exchanges?

Due to the perishable nature of fresh flowers, we are unable to accept returns. However, if there is an issue with your order, please contact us within 24 hours of delivery so we can review and assist where appropriate. For more information, visit our Returns Policy page.

How can I contact you?

You can reach our studio through the contact form on our website or via email/phone. We aim to respond as promptly as possible and look forward to assisting you.

Still have questions? Reach us at hello@emeraldgardenia.com or (407) 259-4662. We’re happy to help.